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Customer Service Specialist and Aspiring Writer

  • $5 - $8 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
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I’ve been with different business process outsourcing companies/customer service call centers for 10 years. I have a good command of English and I communicate effectively in both spoken and written form. I value and believe in the importance of providing a speedy and effective solution to our valued customers.

I have experience in responding to customer emails, troubleshooting technical problems over the phone, and providing a walk-through guide via chat to resolve any issues. In my previous roles, I have received numerous commendations from satisfied customers who appreciated my swift response and willingness to make an effort to provide solutions to problems that are beyond my scope of support. I am highly skilled in written communication, which I believe is a very important skill for this job post. I am confident that I can convey information clearly and concisely, to ensure customers receive the information they need.

I’m a great team player and I love having the opportunity to work with a team that is committed to providing exemplary customer support. I am excited to join a team that values collaboration, communication, and a customer-centric approach. I’m confident I’m an excellent fit for this kind of role. I’m a customer-oriented type of person and I possess strong customer service skills. I’m adaptive to any working environment and I’m willing to be trained. I’m passionate when it comes to work and I can work under minimum supervision.

I’m a beginner in writing. I used to write articles online. I previously have 5 live articles published online on EzineArticles.

freelancer
Email Verified Identity Verified Keymar B
0/5 (0 Feedback)
Member since April 8, 2024
Profile health 100%

Customer Service Specialist and Aspiring Writer

  • $5 - $8 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
  • Save

I’ve been with different business process outsourcing companies/customer service call centers for 10 years. I have a good command of English and I communicate effectively in both spoken and written form. I value and believe in the importance of providing a speedy and effective solution to our valued customers.

I have experience in responding to customer emails, troubleshooting technical problems over the phone, and providing a walk-through guide via chat to resolve any issues. In my previous roles, I have received numerous commendations from satisfied customers who appreciated my swift response and willingness to make an effort to provide solutions to problems that are beyond my scope of support. I am highly skilled in written communication, which I believe is a very important skill for this job post. I am confident that I can convey information clearly and concisely, to ensure customers receive the information they need.

I’m a great team player and I love having the opportunity to work with a team that is committed to providing exemplary customer support. I am excited to join a team that values collaboration, communication, and a customer-centric approach. I’m confident I’m an excellent fit for this kind of role. I’m a customer-oriented type of person and I possess strong customer service skills. I’m adaptive to any working environment and I’m willing to be trained. I’m passionate when it comes to work and I can work under minimum supervision.

I’m a beginner in writing. I used to write articles online. I previously have 5 live articles published online on EzineArticles.

Experience

Customer Service Representative

  •  Sutherland Global Services
  •  Feb 2013 - Sep 2021

I'm a customer service/technical support over the phone, through chat, and also through email. I'm supporting one of the world's largest e-commerce platforms.

CSR

  •  Majorel
  •  Nov 2021 - Jun 2024

Back office support

Customer Service Rep

  •  Apr 2022 - Present

Email support representative and Dispute specialist

Experience

Customer Service Representative

  •  Sutherland Global Services
  •  Feb 2013 - Sep 2021

I'm a customer service/technical support over the phone, through chat, and also through email. I'm supporting one of the world's largest e-commerce platforms.

CSR

  •  Majorel
  •  Nov 2021 - Jun 2024

Back office support

Customer Service Rep

  •  Apr 2022 - Present

Email support representative and Dispute specialist

Education

High School diploma

  •  Angeles City National High School
  •  Jun 2001 - Apr 2005

Education

High School diploma

  •  Angeles City National High School
  •  Jun 2001 - Apr 2005
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