Philippines Experience
Senior Marketing Associate
Support the Marketing team through hands-on involvement in daily operations, overseeing the production, and distribution of marketing materials.
Compile comprehensive marketing reports, including industry scans, competitor analyses, and social media stats, to drive informed decision-making.
Provide on-site support for clinic openings and relevant on-ground events, actively contributing to the enhancement of brand presence.
Manage the team's budget and ensure seamless updates to databases while supporting administrative functions.
Marketing Intern
Content creation and caption writing.
Monthly content planning and scheduling.
Designing engaging visuals using Canva.
Assisting the marketing team with additional tasks.
Senior Officer CSAT
Reviewing customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance.
Reporting and trend performance metrics on a daily/weekly/monthly basis; producing monthly management reports.
Facilitating root cause analysis to determine the key drivers behind customer satisfaction performance.
Facilitating customer satisfaction action planning sessions with
Operations.
Developing recommendations involving operational process changes that are expected to improve customer satisfaction results.
Discovering training needs and providing coaching
reatives and Communication Associate
Created and developed Company designs, multimedia content and promotional material for events including graphics, social media shareable and videos.
Prepared content for internal and external use.
Coordinated with team members to gather images, logos, stats and content to use in various creative projects.
Maintained updated records of the videos, images and guides that we used.
Developed and reviewed content.
Organized and planned meetings.
Conducted or prepared any research that the CEO may require.
Works closely and effectively with the CEO for events and projects.
Experience
Senior Marketing Associate
Support the Marketing team through hands-on involvement in daily operations, overseeing the production, and distribution of marketing materials.
Compile comprehensive marketing reports, including industry scans, competitor analyses, and social media stats, to drive informed decision-making.
Provide on-site support for clinic openings and relevant on-ground events, actively contributing to the enhancement of brand presence.
Manage the team's budget and ensure seamless updates to databases while supporting administrative functions.
Marketing Intern
Content creation and caption writing.
Monthly content planning and scheduling.
Designing engaging visuals using Canva.
Assisting the marketing team with additional tasks.
Senior Officer CSAT
Reviewing customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance.
Reporting and trend performance metrics on a daily/weekly/monthly basis; producing monthly management reports.
Facilitating root cause analysis to determine the key drivers behind customer satisfaction performance.
Facilitating customer satisfaction action planning sessions with
Operations.
Developing recommendations involving operational process changes that are expected to improve customer satisfaction results.
Discovering training needs and providing coaching
reatives and Communication Associate
Created and developed Company designs, multimedia content and promotional material for events including graphics, social media shareable and videos.
Prepared content for internal and external use.
Coordinated with team members to gather images, logos, stats and content to use in various creative projects.
Maintained updated records of the videos, images and guides that we used.
Developed and reviewed content.
Organized and planned meetings.
Conducted or prepared any research that the CEO may require.
Works closely and effectively with the CEO for events and projects.
