Crafted Projects
Portfolio
https://cacolocado.carrd.co/Crafted Projects
Portfolio
https://cacolocado.carrd.co/Experience
Customer Service Representative
Assisted UK energy customers with billing, payments, account management, and escalation handling.
Customer Service Representative
Provided phone and email support for a UK-based membership program, handling billing, refunds, account issues, and troubleshooting.
Customer Service Representative
Supported U.S. healthcare customers with billing, claims, eligibility, and complex account concerns while maintaining compliance.
Admin & Community Manager
Managed daily operations, staff coordination, reports, and community engagement across server and social platforms.
Virtual Assistant (GHL Specialist)
Experience
Customer Service Representative
Assisted UK energy customers with billing, payments, account management, and escalation handling.
Customer Service Representative
Provided phone and email support for a UK-based membership program, handling billing, refunds, account issues, and troubleshooting.
Customer Service Representative
Supported U.S. healthcare customers with billing, claims, eligibility, and complex account concerns while maintaining compliance.
Admin & Community Manager
Managed daily operations, staff coordination, reports, and community engagement across server and social platforms.
