freelancer
Email Verified Gianne M
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Member since March 8, 2024
Profile health 80%

G, your Virtual Assistant

  • $280 - $560 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
  • Save

Efficient, adaptable, and at your service! I’m here to make your life easier! Whether
it’s managing your schedule or getting things done efficiently, I’ve got you covered.
With my technical skills and ability to adapt, I’ll be your go-to assistant for boosting
your productivity.

freelancer
Email Verified Gianne M
0/5 (0 Feedback)
Member since March 8, 2024
Profile health 80%

G, your Virtual Assistant

  • $280 - $560 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
  • Save

Efficient, adaptable, and at your service! I’m here to make your life easier! Whether
it’s managing your schedule or getting things done efficiently, I’ve got you covered.
With my technical skills and ability to adapt, I’ll be your go-to assistant for boosting
your productivity.

Experience

VIRTUAL ASSISTANT - PORTFOLIO REVIEW & DATA ENTRY SPECIALIST

  •  MJS Coaching
  •  Dec 2023 - Mar 2024

Reviews portfolios of financial services ensuring they meet the content standards.
Provides detailed feedback and recommendations based on a criteria.
Completes online system data entry to record output and schedule reviews.

VIRTUAL ASSISTANT - CLIENT SUCCESS ASSOCIAT

  •  Kinobody LLC
  •  Jan 2023 - Nov 2023

Collects client testimonials, referrals, and scheduling graduation calls.
Manages client relationships, tracking client progress, and conducts research.
Updates HubSpot workflows, automations, & client communication.

CUSTOMER SERVICE REPRESENTATIVE

  •  TaskUs
  •  Feb 2019 - Oct 2022

Measures compliance of agent behavior to improve customer satisfaction.
Handles customer inquiries via incoming call, email, and chat.
Processes payments, refunds, or cancellation of orders.

ADMINISTRATIVE ASSISTANT

  •  Department of Health
  •  Jan 2017 - Jan 2018

Ensures appropriateness of documents and take minutes during meetings.
Maintains a record and filing system as repository of all pertinent documents.
Manages the Director’s calendars, sets up meetings, arranges travel accommodations.

BILLING STAFF

  •  Toyota
  •  Jan 2016 - Dec 2016

Prepares service insurance and invoice to customers.
Prepares daily and monthly sales report.
Logs all repair orders, department billing and insurance attachments.

CUSTOMER SERVICE REPRESENTATIVE

  •  Convergys
  •  Jul 2015 - Dec 2015

Delivers prompt and professional solutions for customer inquiries.
Maintains a documentation of customer inquiries and responses.
Provides engaging and compassionate service to maintain customer trust.

Experience

VIRTUAL ASSISTANT - PORTFOLIO REVIEW & DATA ENTRY SPECIALIST

  •  MJS Coaching
  •  Dec 2023 - Mar 2024

Reviews portfolios of financial services ensuring they meet the content standards.
Provides detailed feedback and recommendations based on a criteria.
Completes online system data entry to record output and schedule reviews.

VIRTUAL ASSISTANT - CLIENT SUCCESS ASSOCIAT

  •  Kinobody LLC
  •  Jan 2023 - Nov 2023

Collects client testimonials, referrals, and scheduling graduation calls.
Manages client relationships, tracking client progress, and conducts research.
Updates HubSpot workflows, automations, & client communication.

CUSTOMER SERVICE REPRESENTATIVE

  •  TaskUs
  •  Feb 2019 - Oct 2022

Measures compliance of agent behavior to improve customer satisfaction.
Handles customer inquiries via incoming call, email, and chat.
Processes payments, refunds, or cancellation of orders.

ADMINISTRATIVE ASSISTANT

  •  Department of Health
  •  Jan 2017 - Jan 2018

Ensures appropriateness of documents and take minutes during meetings.
Maintains a record and filing system as repository of all pertinent documents.
Manages the Director’s calendars, sets up meetings, arranges travel accommodations.

BILLING STAFF

  •  Toyota
  •  Jan 2016 - Dec 2016

Prepares service insurance and invoice to customers.
Prepares daily and monthly sales report.
Logs all repair orders, department billing and insurance attachments.

CUSTOMER SERVICE REPRESENTATIVE

  •  Convergys
  •  Jul 2015 - Dec 2015

Delivers prompt and professional solutions for customer inquiries.
Maintains a documentation of customer inquiries and responses.
Provides engaging and compassionate service to maintain customer trust.

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