As a Technical Support Specialist at TeleTech for over the last six years, I have been providing efficient and effective solutions to the technical issues and inquiries of the clients. I have developed strong communication, troubleshooting, and problem-solving skills that enable me to deliver high-quality customer service and satisfaction.

I have a Bachelor of Business Administration degree from Far Eastern University, where I gained a solid foundation in business administration and management. I also have extensive experience as a Fraud Analyst at JPMorgan Chase & Co., where I handled fraud claims and prevention for various financial products and services. I am passionate about learning new technologies and applying them to improve the business processes and outcomes. I am also motivated by the opportunity to work with a diverse and collaborative team that shares the same vision and values as TeleTech.

As a Technical Support Specialist at TeleTech for over the last six years, I have been providing efficient and effective solutions to the technical issues and inquiries of the clients. I have developed strong communication, troubleshooting, and problem-solving skills that enable me to deliver high-quality customer service and satisfaction.

I have a Bachelor of Business Administration degree from Far Eastern University, where I gained a solid foundation in business administration and management. I also have extensive experience as a Fraud Analyst at JPMorgan Chase & Co., where I handled fraud claims and prevention for various financial products and services. I am passionate about learning new technologies and applying them to improve the business processes and outcomes. I am also motivated by the opportunity to work with a diverse and collaborative team that shares the same vision and values as TeleTech.