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Email Verified Identity Verified Muriel A
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Member since April 22, 2024
Profile health 100%

Customer Service Representative

  • $3 - $5 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
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With six years of experience in the industry, I believe I have the skills and expertise to excel in this role. My close attention to detail, strong time management skills, ability to work under pressure, and multi-tasking abilities would be an asset to your team.

I have consistently provided excellent customer service throughout my career, resolving issues promptly and efficiently. I have a proven track record of handling high-volume calls while maintaining a positive attitude and ensuring customer satisfaction.

One of my greatest strengths is my attention to detail. I pride myself on being meticulous and thorough in my work, ensuring all tasks are completed to the highest standard. Additionally, I have excellent time management skills and can prioritize tasks effectively, completing them promptly.

I am also able to work well under pressure and can multi-task effectively. I understand that the customer service industry can be fast-paced and demanding. I am confident that my ability to remain calm and focused in high-pressure situations would be valuable to your team.

freelancer
Email Verified Identity Verified Muriel A
0/5 (0 Feedback)
Member since April 22, 2024
Profile health 100%

Customer Service Representative

  • $3 - $5 / hr
  • //workplaces.ph/wp-content/uploads/2023/06/philippines-flag.webpPhilippines
  • Save

With six years of experience in the industry, I believe I have the skills and expertise to excel in this role. My close attention to detail, strong time management skills, ability to work under pressure, and multi-tasking abilities would be an asset to your team.

I have consistently provided excellent customer service throughout my career, resolving issues promptly and efficiently. I have a proven track record of handling high-volume calls while maintaining a positive attitude and ensuring customer satisfaction.

One of my greatest strengths is my attention to detail. I pride myself on being meticulous and thorough in my work, ensuring all tasks are completed to the highest standard. Additionally, I have excellent time management skills and can prioritize tasks effectively, completing them promptly.

I am also able to work well under pressure and can multi-task effectively. I understand that the customer service industry can be fast-paced and demanding. I am confident that my ability to remain calm and focused in high-pressure situations would be valuable to your team.

Experience

Customer Service Representative

  •  Collabera
  •  Nov 2021 - May 2022

Customer Support Representative for an American Supermarket chain (Safeway) - Blended Account

Customer Service Representative

  •  Sykes Philippines
  •  Feb 2021 - Jul 2021

Customer Service Representative for an American Online Grocery app (Instacart) - Chat Support

Customer Service Representative

  •  Remitly
  •  Jul 2020 - Jan 2021

In-House Customer Service Representative for a Remittance Company - Blended Account

General VA

  •  Moheyer Insurance
  •  Jul 2020 - Dec 2020

General VA for a Home & Auto Insurance Agent - Part-time

Resolutions Manager

  •  TDCX Philippines
  •  Jul 2018 - Apr 2020

Level II Customer Service Support for a Hospitality Account(Airbnb) - Blended Account

Customer Service Representative

  •  Sitel Philippines Inc.
  •  Jul 2017 - Aug 2018

Customer Support Representative for an American Auto & Home Insurance Account (Metlife) - Voice Account

Customer Service Representative

  •  Transcom Worldwide Philippines Inc
  •  May 2016 - Jul 2018

Level II Technical Support Representative for Consumer Electronics Dept. of Samsung Canada - Voice Account

Customer Service Representative

  •  Concentrix Daksh IBM
  •  Feb 2015 - Dec 2015

Level II Customer Service Support for a Telecommunication Account (Bell Tv Canada) - Voice Account

Experience

Customer Service Representative

  •  Collabera
  •  Nov 2021 - May 2022

Customer Support Representative for an American Supermarket chain (Safeway) - Blended Account

Customer Service Representative

  •  Sykes Philippines
  •  Feb 2021 - Jul 2021

Customer Service Representative for an American Online Grocery app (Instacart) - Chat Support

Customer Service Representative

  •  Remitly
  •  Jul 2020 - Jan 2021

In-House Customer Service Representative for a Remittance Company - Blended Account

General VA

  •  Moheyer Insurance
  •  Jul 2020 - Dec 2020

General VA for a Home & Auto Insurance Agent - Part-time

Resolutions Manager

  •  TDCX Philippines
  •  Jul 2018 - Apr 2020

Level II Customer Service Support for a Hospitality Account(Airbnb) - Blended Account

Customer Service Representative

  •  Sitel Philippines Inc.
  •  Jul 2017 - Aug 2018

Customer Support Representative for an American Auto & Home Insurance Account (Metlife) - Voice Account

Customer Service Representative

  •  Transcom Worldwide Philippines Inc
  •  May 2016 - Jul 2018

Level II Technical Support Representative for Consumer Electronics Dept. of Samsung Canada - Voice Account

Customer Service Representative

  •  Concentrix Daksh IBM
  •  Feb 2015 - Dec 2015

Level II Customer Service Support for a Telecommunication Account (Bell Tv Canada) - Voice Account

Education

High School Graduate

  •  Malabon National High School
  •  Aug 2010 - Apr 2011

Education

High School Graduate

  •  Malabon National High School
  •  Aug 2010 - Apr 2011
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